November 2008
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Image by scottpowerz via Flickr I recently posted an entry over at the blog for the Information Overload Research Group. Click on the link to read the entire post: IORG Forum Blog » Blog Archive » IO in a call center environment The same successful companies that spend vast sums of money to optimize their…
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Image via Wikipedia Yesterday I posted about how the current financial crisis was an opportunity to learn about how the global financial markets function. Another great resource for digging deeper is Charlie Rose‘s show on PBS. Last night he had Citibank CEO Vikram Pandit on for the hour. As one would expect from a CEO…
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Image by LunaDiRimmel via Flickr Over the last few months, we’ve seen a roller coaster ride of unequaled magnitude in the financial markets. Having been in the institutional banking world myself, I’ve had many friends and colleagues ask me if I can make sense of what is going on out there. Many are just worn…
