April 2009

The Social Software Value Matrix (tags: socialnetworking wikis blog)

The Broken Promise of Software Maintenance Fees Great look at the relationship between maintenance fees and R&D at the large enterprise software vendors. (tags: erp crm enterprise_software maintenance_overpricing) Sugar CRM reduces prices across the board, looking for broad adoption | Irregular Enterprise | ZDNet.com (tags: sugarcrm saas hosted pricing)

The FASTForward Blog » Dominos – Crosssing the Rubicon for Corporates in Social Media: Enterprise 2.0 Blog: News, Coverage, and Commentary (tags: blog social_media enterprise2.0) Determining the ROI of Enterprise 2.0 | Enterprise Web 2.0 | ZDNet.com (tags: enterprise2.0 roi Web2.0 productivity business collaboration software enterprise) The FASTForward Blog » ROI of Enterprise 2.0, Hotly…

Starter Kit: Social Media and Social Networking Best Practices for Business at Consulting, Online Communities, and Social Media: Fast Wonder Blog (tags: socialmedia socialnetworking Web2.0 business blogging twitter facebook marketing) Is Twitter Revolutionizing CRM? | Marketing Profs Daily Fix Blog (tags: twitter crm socialmedia media corporate business marketing service customerservice) Are social networks the next-gen…

Facebook Does Some Science, Concludes Redesign Is Good for Ads | Technomix | Fast Company (tags: sna social networks facebook) Top 10 Reasons Your Company Probably Shouldn't Tweet – Advertising Age – DigitalNext (tags: twitter socialmedia blog advice communication community list tips) Engineering the Future: A TED Talk Before-and-After | Duarte Blog Great before and…