March 2026
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AI commentary is everywhere. Clarity is not. Over two decades in enterprise software, I’ve watched technology waves deliver differently than promised. What I’m seeing now isn’t one story — it’s four simultaneous economic restructurings in capital, labor, productivity, and sectors. Here’s a frame for tracking them together.
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Here’s an excerpt from my latest Substack post: The aspirational AI customer service deployments today aim to not feel cold or mechanical. They are meant to be warm, patient, apparently attentive. They’ll remember what you said three turns ago. They’ll acknowledge your frustration. They tell you they understand. But is that true understanding, or a…
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Ever wonder why almost every house in America uses that same specific, slightly “fancy” font for its address? In this fascinating deep dive from Dime Store Adventures, we learn that the “House Number Font” isn’t actually a 1920s Art Deco artifact or a secret tribute to Chinese aesthetics, as the internet often claims. Instead, its…
