• Phil Windley on understanding the architecture of Personal Clouds

    Just under the radar, there’s been a lot of activity in the ProjectVRM space of late.  Various clusters of work are underway in the VRM space, including identity research and personal data store development.  On the latter, Phil Windley has an excellent post explaining the framework in which personal clouds…

  • Applying a data lens to India

    Conducting a census of India is a monumental task.  The last such undertaking happened in 2011 [wikipedia].  While the raw data reveal, well, raw statistics, delving deeper into census data is a fascinating exercise.  On that note, I recently wandered upon a new weblog that is devoted to extracting insights from India’s…

  • An excellent post on big data and the customer experience…

    An excellent post on big data and the customer experience over at the Harvard Business Review blog. Of note: Expand the Value You Create for CustomersImproving the customer experience is a fine idea. But companies often take it to extremes. It’s always a good idea to look for new ways…

  • Task manager and collaboration tool Trello turns a year old today

    Having tried nearly every to-list, task manager over the years, I think I’ve finally found one that works for me with Trello.  I have stuck to it as my go-to application for managing a wide array of both personal activities and collaboration across groups.  Many of the current generation of team collaboration/task…

  • On spreadsheets, big data, and GoodData’s Bashes

    During a recent conversation I had with Mark Angel [founder of Knova Software and most recently the CTO at Kana], he was quick to point out that the ‘spreadsheet’ stage of cloud computing had yet to arrive. His point was that most of the computational horsepower of the cloud was…

  • David Kay on knowledge sharing challenges

    David Kay is one of the best knowledge management consultants (if not best consultants) I’ve known.  As anyone who knows him will attest, David’s one of the few consultants that ‘gets it’.  Real change in organizations, particularly with knowledge management, is not as much about technology implementation as it is…

  • Yesterday was an interesting day for development economics (Honduras)

    Yesterday was an interesting day for development economics (Honduras)Seems a lot like what Guragaon, the mega-suburb of Delhi has evolved into:Yesterday was an interesting day for development economics.

  • Solid, in-depth piece on pricing

    There’s lots of talk about optimizing the customer experience from a process perspective, but not much conversation from a pricing perspective.  Pricing, as the article I link to below, is more than building in profitability above product or service costs.  Achieving an ‘optimal’ price requires deeper analysis than most companies…

  • Remembering September 11, 2001

    Remembering September 11, 2001

    It’s hard to imagine that a decade has passed, yet it seems just like yesterday. Ten years ago, on this day, I boarded an early morning flight from Pittsburgh to New York’s LaGuardia airport. I was beginning my weekly travels across the northeast a day late, delaying the routine Monday…

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