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The Social Software Value Matrix (tags: socialnetworking wikis blog)

The Broken Promise of Software Maintenance Fees Great look at the relationship between maintenance fees and R&D at the large enterprise software vendors. (tags: erp crm enterprise_software maintenance_overpricing) Sugar CRM reduces prices across the board, looking for broad adoption | Irregular Enterprise | ZDNet.com (tags: sugarcrm saas hosted pricing)

The FASTForward Blog » Dominos – Crosssing the Rubicon for Corporates in Social Media: Enterprise 2.0 Blog: News, Coverage, and Commentary (tags: blog social_media enterprise2.0) Determining the ROI of Enterprise 2.0 | Enterprise Web 2.0 | ZDNet.com (tags: enterprise2.0 roi Web2.0 productivity business collaboration software enterprise) The FASTForward Blog » ROI of Enterprise 2.0, Hotly…