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David Kay is one of the best knowledge management consultants (if not best consultants) I’ve known. As anyone who knows him will attest, David’s one of the few consultants that ‘gets it’. Real change in organizations, particularly with knowledge management, is not as much about technology implementation as it is about process transformation. And, process…
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Yesterday was an interesting day for development economics (Honduras)Seems a lot like what Guragaon, the mega-suburb of Delhi has evolved into:Yesterday was an interesting day for development economics.
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There’s lots of talk about optimizing the customer experience from a process perspective, but not much conversation from a pricing perspective. Pricing, as the article I link to below, is more than building in profitability above product or service costs. Achieving an ‘optimal’ price requires deeper analysis than most companies actually do. According to the…
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It’s hard to imagine that a decade has passed, yet it seems just like yesterday. Ten years ago, on this day, I boarded an early morning flight from Pittsburgh to New York’s LaGuardia airport. I was beginning my weekly travels across the northeast a day late, delaying the routine Monday departure for Boston to be…
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Earlier today, Oracle announced an agreement to acquire knowledge management vendor InQuira. Given InQuira’s deep integration with legacy Oracle products, and despite partnerships with SAP and Genesys, it was just a matter of time that Oracle absorbed InQuira. R.Ray Wang explains why Oracle finally pulled the trigger: InQuira “is one of the top knowledge management vendors…
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We all know Wolfram for their Mathematica and Wolfram Alpha products, so the arrival of Computational Document Format (CDF) shouldn’t come as much of a surprise: The idea is to provide a knowledge container that’s as easy to author as documents, but with the interactivity of apps—for CDFs to make live interactivity as everyday a…
nitin badjatia 