September 2012
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An excellent post on big data and the customer experience over at the Harvard Business Review blog. Of note: Expand the Value You Create for CustomersImproving the customer experience is a fine idea. But companies often take it to extremes. It’s always a good idea to look for new ways to create value for customers.…
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Having tried nearly every to-list, task manager over the years, I think I’ve finally found one that works for me with Trello. I have stuck to it as my go-to application for managing a wide array of both personal activities and collaboration across groups. Many of the current generation of team collaboration/task management tools provide great flexibility,…
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During a recent conversation I had with Mark Angel [founder of Knova Software and most recently the CTO at Kana], he was quick to point out that the ‘spreadsheet’ stage of cloud computing had yet to arrive. His point was that most of the computational horsepower of the cloud was still largely relegated to the…
nitin badjatia 