September 2012
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David Kay is one of the best knowledge management consultants (if not best consultants) I’ve known. As anyone who knows him will attest, David’s one of the few consultants that ‘gets it’. Real change in organizations, particularly with knowledge management, is not as much about technology implementation as it is about process transformation. And, process…
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Yesterday was an interesting day for development economics (Honduras)Seems a lot like what Guragaon, the mega-suburb of Delhi has evolved into:Yesterday was an interesting day for development economics.
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There’s lots of talk about optimizing the customer experience from a process perspective, but not much conversation from a pricing perspective. Pricing, as the article I link to below, is more than building in profitability above product or service costs. Achieving an ‘optimal’ price requires deeper analysis than most companies actually do. According to the…
nitin badjatia 